Privacy Policy

Introduction

This privacy policy sets out how Flatcappers uses and protects any information that you give Flatcappers when you use this website.

Flatcappers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Flatcappers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What this website collects

Aggregate Tracking

The website uses Google Analytics to gather data about website usage. You can read Google’s Privacy Policy here: https://policies.google.com/privacy. This tracks how people reached the website, how many people use the website, and which pages are looked at most.

Map Data

This website uses Google Maps to show you our business location. You can read Google’s Privacy Policy here: https://policies.google.com/privacy

What we do with the information we gather

We use this information to understand your needs and provide you with a better service, and for the following reasons:

We use the tracking information from Google to improve our website content and structure. For example, if the data shows that a given page is not being read much, perhaps it needs rewritten or linked to more clearly.

Use of Cookies

A cookie is a small piece of information which is sent to your computer’s hard drive by the website so that the website can store some information about your visit. This information may include information about your computer such as the computer’s IP address and browser type and, if you arrived at our site via a link from third party site, the address of the linking page.

The IP address helps Google make sense of the data and it is never linked by us to personal data. We only use information gathered by cookies in aggregate. For example, learning that 60% of people viewed the About page or that 50 people arrived at the website after clicking on one of Twitter posts.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Right to Access

You may request details of personal information which we hold about you. If you would like a copy of any information held on you, please email info@flatcappers.co.uk

Right to Rectification

If you believe that any information we are holding on you is incorrect or incomplete, we will promptly correct any information found to be incorrect. Please email info@flatcappers.co.uk

Right to Deletion

You will only receive email marketing messages if you have explicitly agreed to receive them. Every marketing message should include an unsubscribe link which will quickly remove you from the service. If you wish us to remove you manually please email info@flatcappers.co.uk

You may also request deletion of any personal information which we hold about you. If you would like such information deleted, please email info@flatcappers.co.uk

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